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Privacy Policy

Information We Collect

1. Personal Information

We may collect personal information, such as your name, father's name, email address, phone number, and ID card # when you voluntarily provide it to us during the enrollment process. This information is necessary to fulfill your requests, process payments, and deliver training courses and services.

2. Usage Information

We may automatically collect certain information about your interaction with our website and services. This may include your IP address, browser type, operating system, referring URLs, visited pages, and the dates and times of access. We collect this information to analyze trends, administer our website, track users' movements, and gather demographic information for aggregate use. This information helps us improve the user experience and tailor our content and offerings to suit your needs.

Use of Information

2.1 Providing and Improving Our Services

We use the information we collect to provide you with the training courses and services you have requested. This includes communicating with you, processing payments, delivering course materials, and offering ongoing support. We may also use your information to improve our courses and services, develop new offerings, and personalize your experience.

2.2 Marketing and Communication

We may use your contact information to send promotional emails or newsletters about our products, services, and relevant industry updates. There will be the option to unsubscribe from these communications at any time by following the instructions provided in each email or by contacting us directly.

Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may engage trusted third-party service providers to assist us in delivering our training courses and services, payments process, website management, or conducting business operations. These providers have access to your personal information only to the extent necessary to perform their functions on our behalf and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance

We may disclose your personal information if required by law or if we believe the disclosure is necessary to protect our rights, comply with a legal obligation, respond to a court order, or other legal process.

Data Security

We are committed to safeguarding the security of your personal information and have implemented appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage system is 100% secure, so we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and customize content. Cookies are small text files placed on your device when you visit our site. You can modify your browser settings to control the use of cookies or delete existing cookies. However, disabling cookies may limit your access to certain website features.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

Children's Privacy

Our website and services are not intended for individuals under the age of 15. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.

Updates to this Privacy Policy

We may update this Privacy Policy from time to reflect changes in our practices or legal requirements. The updated policy with the revised effective date will be posted on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

For Inquiry

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@xtechgen.com. We will be happy to assist you.

Effective Date: January 09, 2024